The Congleton Information Centre is your one-stop destination for exploring all that Congleton has to offer. Located inside the historic Town Hall, our friendly and knowledgeable team is dedicated to ensuring you have an unforgettable experience in our charming town. Whether you’re a visitor or a local resident, we’re here to provide the information and resources you need to make the most of your time in Congleton.
As the official reception area for the Town Council and Town Hall, we serve as a hub for community information and engagement. Our centre is stocked with a wealth of resources, including details on events, attractions, accommodations, and activities in Congleton and the surrounding areas. From discovering the rich local history to planning exciting outings, we’re here to help you every step of the way.
At Congleton Information Centre, we pride ourselves on offering a wide range of services and products to cater to your needs:
Gifts & Souvenirs: Explore a delightful selection of unique items that celebrate the character and heritage of Congleton.
Free Leaflets: Pick up complimentary guides and brochures featuring must-visit destinations in Congleton and its surroundings.
Books of Local Interest: Immerse yourself in the stories and history of our town with a variety of fascinating reads.
Walking Guides and Maps: Plan your outdoor adventures with detailed maps and guides tailored to walkers and explorers.
Locally Produced Gifts: Support local artisans by choosing from our carefully curated collection of handcrafted products.
Locally Produced Food & Drink: Taste the flavours of Congleton with our selection of locally sourced treats, available while stocks last.
Theatre Tickets: Give the gift of unforgettable experiences with theatre tickets for popular local shows.
Printing/Photocopying: Document printing A5, A4 and A3 for a small fee.
Congleton Teddy Bear #Beartown
Congleton Christmas Scenes Baubles
Congleton's Famous Snail Bridge on a Christmas Bauble
Ye Olde White Lion - Congleton Coasters
Lion and Swan Hotel Congleton Coaster
Congleton Town Hall Coaster
Congleton Town Hall Postcard
Congleton Notebook
Congleton Pens
Congleton Mug
Pin Badge
Congleton Key Rings
Congleton Town Hall Tea Towel
Cheers from Congleton - A selection of pubs on a tea towel
We are proud to act as ticket agents for some of the most popular theatres and attractions in the region, including Buxton Opera House, The New Vic (Newcastle-under-Lyme), Daneside Theatre (Congleton) and Chester Zoo.
When you purchase tickets from us, you can do so with confidence—there are no booking or transaction fees. Enjoy seamless access to outstanding performances and unforgettable experiences.
Listed below are our most popular publications and guides available in PDF format. Click on the image to download your copy. All leaflets and more are available in print format in CIC.
Please visit the Publications page to access any past or historical editions, if available.
Annual Report of Congleton Town Council 2024-2025
Corporate Strategic Plan 2025-2029
Discover Congleton From Your Door - 8 local walking routes.
Bear Necessities Summer 2025
Young At Heart Activities Leaflet
Congleton's Ale Trail Tour - 2022
Congleton Town Guide (2023)
Biddulph Valley Way - Cycling & Walking Trail
60 Things To Do in Congleton - Ages 7 - 25
We invite you to visit the Congleton Information Centre and discover everything we have to offer. Our team is passionate about helping you create lasting memories in our vibrant town.
Open: Monday-Friday 9 am-4.30 pm
Saturday 10.15 am-1.45 pm
Address: Congleton Town Hall, High Street, Congleton
Email: info@congleton-tc.gov.uk
Phone: 01260 270350 option 1
Our friendly staff are available to assist with inquiries, bookings, and recommendations. Whether you’re planning your next adventure or simply looking to learn more about Congleton, we’re here to help.
Jessica Thyer
Information Centre Manager
Celeste Smith
Bookings & Administration Officer
Natasha Henson
Information Advisor
Linda Fox
Emma Tilbury-Barrow
Barbara Fynn
Jess manages the day-to-day operations at the Congleton Information Centre in the Town Hall. This includes managing, motivating and training the team of Information Advisors, managing reception services for the Town Council, running the Information Centre shop and contributing to marketing campaigns aimed at increasing usage of the Town Hall and promoting Congleton and wider Cheshire attractions. This is a full-time role.
jessica.thyer@congleton-tc.gov.uk
Celeste occupies a dual role providing the reception for the Town Council dealing sensitively with enquiries as well as serving customers in the Information Centre. Additionally, Celeste oversees the Town Hall bookings and assists with office duties and support across the Town Council services.
celeste.smith@congleton-tc.gov.uk
Natasha is responsible for providing a responsive visitor information service to customers whilst dealing sensitively with all Town Council reception enquiries. Natasha works on a Tuesday, Wednesday & Saturday.
natasha.henson@congleton-tc.gov.uk
Linda is responsible for providing a responsive visitor information service to customers whilst dealing sensitively with all Town Council reception enquiries. Linda works 10 hours per week on Thursday, Friday from 10-3pm.
linda.fox@congleton-tc.gov.uk
Emma is responsible for providing a responsive visitor information service to customers whilst dealing sensitively with all Town Council reception enquiries. Emma works on Thursday & Friday.
emma.tilburybarrow@congleton-tc.gov.uk
Barbara is responsible for providing a responsive visitor information service to customers whilst dealing sensitively with all Town Council reception enquiries. Barbara works on a Saturdays.
barbara.fynn@congleton-tc.gov.uk
